Tag Archives: concierge

The Life of a Concierge: Top 3 Strangest Requests!

Could you imagine what it’s like to be a concierge of a 4- star hotel? A Concierge helps assist with anything and everything that you could think of: from food recommendations, things to do, and places to see to arranging car services and giving directions around the city.  Our Chef Concierge, Charlie Loor, here at Hotel Chandler, shared that being a concierge has certainly been a rewarding experience.  He has been able to help guests have an unforgettable and unparalleled experience in NYC.  On the other hand, he’s also heard of some very outrageous and unusual requests! Here are Charlie’s top 3 strangest requests as a Concierge:

Surprise Wedding Proposal

The Concierge: Charlie Loor, Hotel Chandler

“I had a guest who was going to propose to his fiancé and ask if I could arrange a horse and carriage ride through the streets of New York. He wanted someone to jump in the carriage and surprise her with the ring so that he could ask her to marry him. I contacted our friend that does the horse and carriage tours in the city. After careful planning and having someone that would be ideal for this request. I put it all together for him having a fellow colleague coordinate with the driver of the carriage pull up to a stop light and my colleague jumped on the carriage and sang “amore” (the song was my idea) he caught her off guard as he proposed. This one could be the most difficult one I’ve had to arrange thus far.”

Movies on the Beach—with No Sand

The Concierge: A group of staff, the Ritz Carlton Cancun Mexico

“In 2001, a wealthy older guest staying with his family and personal chef at this elegant oceanfront property wanted to watch a movie on the beach—without having to step on the sand. “We decided to order a whole lot of carpets,” says the hotel’s public relations manager, Paulina Feltrin. “They needed to be white to match the color of sand. It was summer and there’s not much need for carpets here, but we located a dozen and laid them out all along the beach, along with a large movie screen and cinema-style seating. The entire family watched the film under the stars, and no one got their feet wet or dirty.””

Poisonous Fish Removal

The Concierge: Abdul, Four Season Resort Seychelles

“A Russian guest at this sparkling beach resort in the Seychelles recently demanded that the hotel remove a fish from the sea so he could be comfortable enough to swim. The offending creature, a lionfish, is indeed venomous, but it’s so common in these waters that divers specifically stay at the hotel for the chance to see one. This was explained, but “the guest was still not happy,” says Manaf, the hotel’s recreation manager. “In the end my staff had to spend a morning snorkeling through the waters looking for the creature. We told him they had all swum away. Only then was he satisfied.””

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Fall in New York City!

With cooler winds blowing through the Flatiron District and the leaves of Madison Square Park turning yellow to red there is no denying that Fall is upon us once again. Here at Hotel Chandler our team is looking forward to everything that entails in New York and we are excited to share some of our favorite seasonal things around the City! From fall treats, to festivals, to the beginning of the Holiday season we are all looking forward to layering on the sweaters and bringing in the season!

Fall in NYC

The Union Square Greenmarket is bringing out its glorious varities of squashes and gourds but if you are looking for a more indulgent festive treat here are our favorites:

  • Eataly: Stop by for a scoop of gelato—stayed tuned for their fall flavors! Some classic favorites are Nocciola and Fior di Latte!
  • Fat Witch Bakery: This famous brownie specialist features a seasonal pumpkin brownie, a slither of brownie under a thick layer of pumpkin cake. Another great reason to spend some time in Chelsea Market during your trip!

 

If you are staying with us at some point between September and November there is no doubt a festival is happening somewhere within the five boroughs. A few of our favorites are:

  • The Feast of San Gennaro: Running September 11th through 21st this annual Little Italy celebration is filled with religious processions, parades, musical entratainment and more cannolis than you have ever seen!
  • Jazz & Colors Festival: One set list, dozens of jazz bands and beautiful fall leaves. Take a stroll around Central Park and enjoy not only the scenery but the amazing live music.
  • Oktoberfest: This German festival kicks off at the end of September with lively celebrations, authentic food and great brews across the City! Some of our favorite places to celebrate are Loreley Restaurant & Biergarten, Pilsener Haus Biergarten, and DGBG!
  • Halloween: This holiday is widely celebrated in the city with the famous Greenwich Village Parade and parties of every theme imaginable. On our to do list is visit one of the many haunted locations of the city. One of our favorites, a haunted dinner spot is “One if by Land, Two if by Sea” located on Barrow Street in the heart of West Village. Not only is the food and décor lovely of this former carriage house but its former resident and our founding father Aaron Burr’s ghost is said to frquent the eatary and is the source of its paranomormal activity –from unexplained flickering lights and misplaced items! If you are traveling with children we recommend walking to Bryant Park for Le Carrousel Trick or Treat (Saturday Octoer 25th) for Halloween fesitivities at our favorite carousel.

Please contact our concierge with any questions regarding other happenings of the season! Call: 646-218-4409 or email concierge@hotelchandler.com .

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NYC Tips from the Concierge

We realize that a trip to New York City can be daunting. From choosing the right dinner destination to finding the best tickets on shows—figuring out how to make the most of your time here can be a big challenge. That’s why our onsite concierge is happy to provide a rundown of the hottest bars, restaurants and entertainment within walking distance so you can simply enjoy and take it all in.

Empire State Bldg

Dining

Juni
12 East 31st Street, New York, NY 10016
(212) 995-8599
Some of the best dining in Midtown is located right onsite at Juni, voted “Best New Restaurant” by Esquire in 2013. Indulge in Chef Shaun Hergatt’s fresh cuisine via a six- or four-course tasting menu of your own choosing, or enjoy a ten-course prix fixe designed by the chef.

ilili Restaurant
236 5th Avenue, New York, NY 10016
(212) 683-2929
This contemporary Lebanese restaurant in Midtown serves a diverse menu is complemented by a rich wine list of international varietals.

Penelope
159 Lexington Avenue New York, NY 10016
(212) 481-3800
This Murray Hill gem revitalizes Mom’s recipes for breakfast, lunch, dinner, brunch and dessert.

Eleven Madison Park
11 Madison Avenue New York, NY 10010
(212) 889-0905
Try the multi-course tasting menu that focuses on the extraordinary agricultural bounty of New York.

Shake Shack
11 Madison Avenue New York, NY 10010
(212) 889-6600
Feast of some of the most famous burgers in New York (and try a milkshake too!) at this lively and beloved local eatery.

Drinks

Wine:30
41 East 30th Street, New York, NY 10016
(212) 481-0197
This intimate wine bar features an amazing thirty wines-by-the glass, as well as a full wine list, sangria, and a curated selection of beer.

230 Fifth
230 Fifth Avenue New York, NY 10001
(212) 725-4300
Sip thoughtful cocktails in the surreal rooftop garden and penthouse lounge with views of the glittering city below.

Entertainment

Peoples Improv Theater
123 East 24th Street New York, NY 10010
(212) 563-7488
Established in New York City in 2002 by Ali Farahnakian, the Peoples Improve Theater’s shows include improvisational comedy and sketch comedy.

Magnet Theater
254 West 29th Street New York, NY 10001
(212) 244-8824
Enjoy hilarious, super-inexpensive comedy shows every night.

The Town Hall
123 West 43rd Street New York, NY 10036
(212) 840-2824
This non-profit National Historic site in the heart of the theatre district features a line-up of everything from world music, jazz, gospel and blues to folk, show tunes, political humor and theatre.

Museums & Landmarks

Empire State Building
350 Fifth Avenue New York, NY 10118
(212) 736-3100
A trip to New York simply isn’t complete without a visit to the most iconic landmark of them all, the Empire State Building, a 102-story gem that towers more than 1,200 feet above the ground.

Macy’s
151 West 34th Street New York, NY 10001
(212) 695-4400
This is no normal department store. Macy’s at Herald Square is a legendary ten-level flagship known for its Thanksgiving Day Parade, Holiday Window Displays, and visits with Santa.

Madison Square Garden
4 Pennsylvania Plaza New York, NY 10001
(212) 465-6741
With room for 20,000 spectators, MSG is nothing less than epic. Watch the Knicks or Rangers in action or catch a concert.

The Museum of Modern Art (MoMA)
11 West 53rd Street New York, NY 10019
(212) 708-9400
Often identified as the most influential museum of modern art in the world, MoMA’s impressive collection includes works of architecture and design, drawing, painting, sculpture, photography, prints, illustrated books and artist’s books, film, and electronic media.

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