Tag Archives: History

The Life of a Concierge: Top 3 Strangest Requests!

Could you imagine what it’s like to be a concierge of a 4- star hotel? A Concierge helps assist with anything and everything that you could think of: from food recommendations, things to do, and places to see to arranging car services and giving directions around the city.  Our Chef Concierge, Charlie Loor, here at Hotel Chandler, shared that being a concierge has certainly been a rewarding experience.  He has been able to help guests have an unforgettable and unparalleled experience in NYC.  On the other hand, he’s also heard of some very outrageous and unusual requests! Here are Charlie’s top 3 strangest requests as a Concierge:

Surprise Wedding Proposal

The Concierge: Charlie Loor, Hotel Chandler

“I had a guest who was going to propose to his fiancé and ask if I could arrange a horse and carriage ride through the streets of New York. He wanted someone to jump in the carriage and surprise her with the ring so that he could ask her to marry him. I contacted our friend that does the horse and carriage tours in the city. After careful planning and having someone that would be ideal for this request. I put it all together for him having a fellow colleague coordinate with the driver of the carriage pull up to a stop light and my colleague jumped on the carriage and sang “amore” (the song was my idea) he caught her off guard as he proposed. This one could be the most difficult one I’ve had to arrange thus far.”

Movies on the Beach—with No Sand

The Concierge: A group of staff, the Ritz Carlton Cancun Mexico

“In 2001, a wealthy older guest staying with his family and personal chef at this elegant oceanfront property wanted to watch a movie on the beach—without having to step on the sand. “We decided to order a whole lot of carpets,” says the hotel’s public relations manager, Paulina Feltrin. “They needed to be white to match the color of sand. It was summer and there’s not much need for carpets here, but we located a dozen and laid them out all along the beach, along with a large movie screen and cinema-style seating. The entire family watched the film under the stars, and no one got their feet wet or dirty.””

Poisonous Fish Removal

The Concierge: Abdul, Four Season Resort Seychelles

“A Russian guest at this sparkling beach resort in the Seychelles recently demanded that the hotel remove a fish from the sea so he could be comfortable enough to swim. The offending creature, a lionfish, is indeed venomous, but it’s so common in these waters that divers specifically stay at the hotel for the chance to see one. This was explained, but “the guest was still not happy,” says Manaf, the hotel’s recreation manager. “In the end my staff had to spend a morning snorkeling through the waters looking for the creature. We told him they had all swum away. Only then was he satisfied.””

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Exciting Summers in the City

You don’t need to stay far from home to find fun this summer! Hotel Chandler’s Exciting Summers in the City Special makes it easy to enjoy an escape to the heart of Manhattan. When you book and stay by September 2nd, we’ll provide breakfast for two, a complimentary ten-trip MetroCard for convenient travel, late check-out, a special welcome amenity, and much more.

Summer is the perfect season to enjoy signature New York City activities and attractions. Hotel Chandler is within a short subway ride of world-class museums, including the Guggenheim, the Met, MoMA, and the International Center of Photography. Make the most of a beautiful summer day by walking over to the Union Square Farmer’s Market or heading down to SoHo to shop the latest trends. Start your day with a hearty breakfast at The Chandler Lounge and wander Central Park’s sunlit paths all afternoon before retiring to sophisticated accommodations.

Located on the border of both the Flatiron District and Murray Hill, Hotel Chandler is within walking distance of some of the city’s top dining and nightlife destinations. The complimentary ten-trip MetroCard included with the Exciting Summers in the City Special makes moving around the city easy, whether you want to catch a show on Broadway, head to the High Line to see the city from a new vantage point, or ride uptown for high-end shopping.

Book Exciting Summers in the City at Hotel Chandler and Enjoy:



  • Breakfast for 2
  • Ten-trip MetroCard
  • Late check-out (2pm)
  • Free Wi-Fi
  • Welcome amenity
  • VIP Turndown (with slippers and chocolate)
  • Daily NY Times delivered to room
  • Coffee/tea in the lobby
  • Fitness center access
  • Early check-in based on availability

Hotel Chandler’s Exciting Summers in the City Special is available for stays between May 27 and September 2, 2013. Book this New York City travel package today – whether you explore the city or relax in your room, you’ll be glad you did.

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The History and Architecture of Our Beaux-Arts Hotel

As a historic building that has survived multiple uses throughout the decades, Hotel Chandler embodies New York City’s continually evolving character. Constructed more than a century ago, the building has hosted famous guests and stood as an architectural gem in the heart of Manhattan. The hotel features an array of contemporary comforts encased in a beautiful Beaux-Arts package – an authentic iron spiral staircase, original limestone façade and ornate carvings complement new additions and updates.

Artfully Updated Design Elements

Each of Hotel Chandler’s 12 floors recently underwent a full revitalization by designer Jane Capellini. The hotel’s updated design motif features elements meant to emphasize discovery. A mangrove tree root lamp set, 18th-century clock hands, limestone flooring and oak-paneled walls lend Hotel Chandler’s public spaces a calming-yet-adventurous aura. A mixture of furniture, light fixtures and textures come together in seamless and unexpected ways to create a cohesive feel and uniquely New York flavor.

The hotel’s recent renovation left plenty of room to showcase the hotel’s rich history. Many of the property’s original features have been incorporated into the new design to create a strong sense of place and era. The hotel lobby still prominently features the 1905 spiral staircase original to the building, and the Chandler Suites feature restored lion’s head fireplaces. These elements come together to create a tranquil oasis in the heart of America’s busiest city.

Hotel Chandler’s limestone façade, which dates back more than a century, has been restored to match its original state. The building’s Beaux-Arts details blend into the natural flow of the city but stand out as beautifully unique upon closer inspection.

Lounge Entry

A Rich History

In its earliest iteration, Hotel Chandler was known as Hotel Le Marquis. Built in 1905 by architects Buchman & Fox, who also designed the Sherry-Netherland Hotel, the hotel featured staying rooms with separate chambers, parlors, closets and bathrooms. The hotel’s most famous guest was business mogul Leona Helmsley, just one of many colorful characters to call the building home throughout the years.

Hotel Chandler was acquired by Triumph Hotels, which was originally founded in 1951 by the Horn family. Triumph Hotels currently operates six hotels in Manhattan, offering modern luxury, historic detail and warm personal service in the heart of the city.

Learn more about the history and design of Hotel Chandler, a historic hotel in NYC.

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